Avoid costly errors and unnecessary choke points with Print Service
Have an extra set of eyes on your health/food certificates before they leave the Danish Veterinary and Food Administration in Vejen, and monitor the entire process through Contenera.
Print Service is your shortcut to fewer errors and faster processing.
It has never been easier to reduce your error rate by 50% on export documents.
Streamline your food export with Print Service
Without Contenera’s Print Service, Danish food exports would move significantly slower — we can say that with confidence.
The service offered by Print Service eliminates countless errors and issues in the certificate approval process.
Since the long-awaited launch of the Danish Veterinary and Food Administration’s DIX system, Danish food exports have undoubtedly been optimized. However, we are still far from achieving a fully digital export process in Denmark. The rollout of the hundreds of certificates is happening in phases — a process that will take several years.
Here, you can read more about DIX.
Print Service further streamlines the process, enabling your export business to avoid costly errors and save money on handling health/food certificates.
Take a guided tour of Contenera’s Print Service below to see how it can help you reduce errors and optimise your workflows.
Where are health certificates approved?
- And where is Print Service located?
The Danish Veterinary and Food Administration’s offices are located in different places around Denmark:
- Aalborg
- Aarhus
- Vejen
- Copenhagen
To support your food company’s digital processes, you can use the Contenera export platform to create, print, and approve your certificates — eliminating the need to maintain logs, print, scan, and physically deliver documents to the nearest Danish Veterinary and Food Administration office.
Nationwide coverage
Using our digital export platform, you can create health/food certificates while Print Service, or our partners, ensure they are approved, scanned, and returned to you.
In short, we handle the printing for you, saving you time, money, and hassle. By placing our printers close to the Danish Veterinary and Food Administration offices, we have minimised the distance between the printer and the offices for approval.
In Vejen, Contenera’s Print Service is located just steps away from the Danish Veterinary and Food Administration office (we are neighbours, sharing the same roof).
If your company is based in Northern Jutland, Erhverv Norddanmark handles the task, and on Sjælland, CIBT manages it.
Who is Contenera’s Print Service?
Where is Print Service located?
Contenera’s Print Service is located in Vejen, and this location is not arbitrary. The Danish Veterinary and Food Administration has an office in Vejen, and our Print Service is located in the same building as the Administration’s office.
This means that health/food certificates can be ready for approval at the Administration’s desk shortly after Print Service has received them from you.
So, it is very quick and easy to have your certificates approved when using Contenera’s Print Service, because we deliver and pick up your health/food certificates from the Administration’s office once an hour.
If you use DIX certificates, Print Service may sound redundant, because these types of certificates are sent directly to the Administration’s office, where they are printed as well. However, after they have been stamped and signed, it is your responsibility to manage your certificates and have them brought back to your office in some way.
Instead, when you use Print Service, you are certain that your certificates are mailed to you on the same day as they are approved.
The people behind the service
Print Service consists of Gitte and Anette. The two hard-working- and competent women ensure that all customers have their health/food certificates stamped- and approved by the Danish Veterinary and Food Administration.
It is no small task that Gitte and Anette perform on a daily basis – they run several thousand certificates through the system every month.
Which tasks does Print Service handle?
Approval of your health certificates
The main task of Print Service is the handling of health/food certificates. When you create a certificate on the Contenera-platform, it is sent digitally to Print Service who takes care of the following:
- Printing the certificate on official, watermarked paper
- Stamp and signature from the Danish Veterinary and Food Administration
- Uploading the certificate to the platform in the finished format, and the printed certificate is sent to you by express mail
- The logbook is managed for you
The process for DIX certificates is a bit different as you sent your health/food certificate digitally to the Danish Veterinary and Food Administration directly through the export platform. Here after, Print Service takes care of the following:
- Pick up of certificate at the Administration’s office.
- Check if all stamps and signatures are correct
- Uploading the certificate to the platform in the finished format, and the printed certificate is sent to you by express mail
- The logbook is managed for you
As an exporter, you carry the responsibility on your shoulders
Gitte and Anette have a lot of experience in a field of work where quality is in high demand every day. As an exporter, you are responsible for what is written in the certificates. However, we believe it is nice, still, to get an email or a phone call if Gitte and Anette catch an error in one of your certificates. This gives you a chance to correct the errors before the certificates are stamped by the Danish Veterinary and Food Administration, and before the goods leave the country.
Avoid the log of your shipments
- we do it for you
Once a certificate is approved and sent back to the company, Print Service adds the shipment to the specific logbook they keep for your company. This means you do not have to keep a manual log of your shipments.
Veterinary certificates are part of the service
Contenera’s Print Service is approved on the same terms to also manage veterinary certificates by the Danish Veterinary and Food Administration. The process is extactly the same as for health/food certificates eventhough the concern is around transportation of livestock. Typically, it is horse and bovine semen, fish eggs, etc.
Experience a unique customer service
Gitte and Anette provide a unique customer service. They do so because, to them, it is important that customers receive the best service, and because they know that it can be costly for companies if errors are not detected in time.
Which difference does Print Service make?
You save time
You save tons of time. Certificates are delivered to the Danish Veterinary and Food Administration within an hour of you sending them to Print Service – so it will not be long before you have a scanned copy available on the platform.
When it comes to DIX certificates, they are picked up at the Administration’s office every day just past noon on office days – and you will have a scanned copy available in the platform by closing-time at the latest.
This gives you a whole new level of flexibility in your planning and logistics.
Also, you do not have to fill out your health/food certificates manually, when using the Contenera platform. Our templates and automations open the possibility to fill out the certificates by just a few clicks – read more here.
You save money
You save money on couriers and you avoid having an employee spending time driving back and forth from the Danish Veterinary and Food Administration’s office.
Once the certificates are filled and sent to Print Service, you do not have to:
- Print the certificates
- Store (and procure) watermarked paper
- Transport certificates back and forth from the Administration’s office
- Keep a logbook of your shipments
- Worry about replacement certificates, if there are errors in the original certificate
How many companies does Print Service help?
Approximately 40% of all Danish health/food certificates are created through the Contenera export platform and many of these end up at the Print Service in Vejen.
NB: Contenera is today the brand name of the export platform, while the company behind it is still ClearView Trade.
Elite smiley
We have gotten elite smileys up until the point where the initiative was abolished by the Danish Parliament. Elite smileys are gone, but we still make an effort to keep the pencil case in order. You can read all our inspection reports here.
Hør, hvad en kunde siger om printservice
Effektivisér din fødevareeksport med printservice
Tid er lig med penge i eksportbranchen. Så hvorfor bruge utallige timer på noget, der kan løses lynhurtigt? Automatisér din fødevareeksport med Conteneras printservice.
Manuel håndtering er en tidsrøver
Tiden er afgørende, når det kommer til jeres fødevareeksport. Certifikaterne skal være klar hurtigst muligt – uden manuelle tastefejl. Konsekvenserne kan være fatale, hvis en forsendelse fx stoppes af tolden på en havn i Japan.
Manuel håndtering af fødevarecertifikater er en tidsrøver. Processen tager normalt adskillige timer, og ofte dage, før du har det godkendte fødevarecertifikat i hånden.
Printservice håndterer dine certifikater
Når du bruger Conteneras printservice, slipper du for at bekymre dig om godkendelse og fragt. Certifikaterne bliver sendt elektronisk til printservice, som sørger for at printe dem samt få dem godkendt hos fødevarestyrelsen.
Du vil også opleve, at Printservice orienterer dig, hvis de fanger en fejl i dine certifikater. Så kan du nå at rette dem, inden Fødevarestyrelsen får dem. Du sparer dermed vigtig tid og penge.
Bonusinfo: Hvis du har prøvet at arbejde med erstatningscertifikater, ved du hvor kompliceret denne proces er. Det undgår du også i langt højere grad, når du automatiserer og digitaliserer processerne via platformen. Data overføres nemlig automatisk til dine certifikater, hvilket minimerer risikoen for fejl.
Fordelene ved printservice
Certifikater udfyldes automatisk
- Slip for at taste data manuelt (manuel dataindtastning tager lang tid og involverer en risiko for tastefejl)
Slip for fragt til Fødevarestyrelsen
- Dine fødevarecertifikater håndteres af Conteneras printservice, CIBT eller Erhverv Norddanmark, som sørger for stempling og underskrift
Certifikater uploades på platformen
- Når certifikaterne er godkendt af Fødevarestyrelsen, scanner printservice dem, hvorefter de uploades på Contenera platformen (du kan også få en fysisk kopi)
Vi sørger for at føre digital logbog
- Vores printservice sørger desuden for at føre logbog over jeres forsendelser. På den måde slipper I for at opbevare en masse gamle papirer på kontoret
See how we help companies in your industry
Visit our industry pages and see how you can optimize your logistics processes with the Contenera-platform. The industry pages focus on the platform’s features and how they can help different companies streamline their export processes.
Foods
Make sure your food goods are shipped on time – every time. Automation handles your health certificates for you.
Ingredients
Automate your health certificates and make sure that you never miss a deadline.
Production
Do you have many small shipments that are difficult to manage? Gather all your shipments in one place.
Visit our other service pages
Logistics
Tired of managing all your processes on different platforms?
The Contenera-platform lets you bring all your logistics processes together in one place.
Visit the site and discover how you can gain more time and a better overview in your everyday life.
Transport booking
Do you book transport via email, text messages or through the carriers’ booking site?
Visit our transport booking page and discover how you can gather all your transport bookings in the same place as all your other export processes.
Export certificates
Do you fill out your certificates manually and are you afraid of typing errors?
Discover how you can gather all your certificates and documents in one place and have them filled out automatically. This way you can save time and avoid the fear of typing errors.
Can we help you make your export processes easier?
You are welcome to have a no-obligation consultation with one of our specialists.
We’ll look – together with you – at how digitization can eliminate manual processes, reduce errors and create a great overview of all your shipments and better compliance.
A surprising number of processes can be automated today, making life easier for you and your customers.
