1. General
   
   • This policy describes how ClearView Trade collects and processes the personal data that you provide to us or that we collect about you via clearviewtrade.com 
2. Contact details of the Data Controller 
   
   • Contenera is the data controller of the personal data that we collect. 
   • Contenera has joint data responsibility with Facebook for personal data collected using Facebook’s analytics tool “Facebook Insights Page” when you visit our Facebook page. Please read more under section 3.4. 
   • If you have any questions or comments about this Privacy Policy, or wish to exercise any of your rights described in section 6, please contact:

Contenera
Olof Palmes Allé 40
8200 Aarhus N
Phone: +45 53 50 35 90
E-mail: info@contenera.com

3. What personal data do we collect, for what PURPOSES AND the legal basis for the processing 
   
   • When you visit the website, we collect information about your use of the website, such as the type of browser you use, the search terms you use, your IP address, including your network location, and information about the device you use to visit the website. The information is collected, among other things, through the use of cookies when you consent to this via our cookie banner. Read more in our cookie policy.
     
     • The purpose is
       
       • to compile statistics so that we can analyze how our customers use and navigate our website, so that we can optimize the user experience and the functioning of the website,
       • to market our products to you, including via Facebook, LinkedIn and Google
       • and to improve the security of our site.
     • The legal basis for the processing is Article 6(1)(a) of the EU Data Protection Regulation. 
   • When you communicate with us on the website, we collect the information you provide, such as your name, address, e-mail address, telephone number, etc.
     
     • The purpose is
       
       • to manage your rights and comply with legal requirements
     •  The legal basis for the processing is Article 6(1)(b) (point 3.2.1.1. – 2.), (c) (point 3.2.1.4.) and (f) (point 3.2.1.3.) of the EU GDPR.
   • When you sign up for our newsletter, we collect information about your name, email address, IP address and any company and title. We also collect information about when you signed up for the newsletter, when you unsubscribed from the newsletter, and information about where and when you open the newsletter.
     
     • The purpose is
       
       • to deliver newsletters to you,
       • to compile statistics for the purpose of optimizing the newsletters and marketing our services, and
       • to document your consent to receive the newsletter.
     • The legal basis for the processing is Article 6(1)(f) of the EU Data Protection Regulation.
   • When you visit our Facebook page, please be aware that we use Facebook’s analytics tool “Facebook Page Insights” to obtain visitor statistics and to gain insight into user behavior on our Facebook page, including number of likes, who likes, number of page views and interactions with the page, revocation of likes and reach of posts, etc. 
     In this context, we and Facebook collect information as joint data controllers. When you visit our Facebook page, you will have access to information about this processing. You can get more information here https://www.facebook.com/legal/terms/information_about_page_insights_data 
     We and Facebook have entered into a joint data controller agreement. You can read the agreement here: https://www.facebook.com/legal/terms/page_controller_addendum 
     The above also applies to visits to our LinkedIn page. See the agreement here with LinkedIn: https://www.linkedin.com/legal/l/dpa. 
     When you sign up for our newsletter, you will be asked to provide your name, email address and company. In addition, we collect information about your use of the website and via chat. We compare this information with other information we hold about you. 
     

• • The purpose is
    
    • to manage your customer relationship and provide you with the services and benefits associated with your registration,
    • to send you newsletters and offer you products that we think you may be interested in.
    • General communications
    • Statistics and analysis
  • The legal basis for the processing is EU Personal Data Regulation Art 6(1)(b) (point 3.5.1.1.) and (f) (point 3.5.1.2). You will be asked to give separate consent to electronic marketing at registration.

4. Legitimate interests pursued by the processing

As mentioned above, our processing of your personal data is partly based on the balancing of interests rule in Article 6(1)(f) of the GDPR. We have balanced our legitimate interests in marketing, improving the website, security and preventing fraud against your interests to ensure that your interests or fundamental rights or freedoms do not override our interests. If you would like more information about the balancing exercise we have carried out, please contact us at the address given in section 2.

5. Recipients of Personal Data 
   
   • Personal data may be disclosed to public authorities if we are obliged to do so by law, or to the police in case of suspected offences or as part of the investigation of specific offences. 
   • Data may be entrusted to external partners who process the data on our behalf. We use external partners for, among other things, hosting, technical operation and improvements of the website, sending newsletters and targeted marketing, including retargeting, and for your rating of our company and products. These companies are data processors and under our instruction and process data for which we are the data controller. The data processors may not use the data for any purpose other than the performance of the agreement with us and are subject to confidentiality about them. 
   • Two of these data processors, Google Analytics v/Google LLC. and Facebook Inc. are established in the United States. 
6. Your rights 
   
   • In order to create transparency about the processing of your data, we, as the data controller, must inform you of your rights. If you wish to exercise your rights, please contact us. You will find our contact details under point 2.
   • The right of access
     
     • You have the right to be informed of, among other things, what information we have registered about you, the purpose of the registration, which categories of personal data and recipients of data there may be, as well as information about where the data originates. You also have the right to receive a copy of this information.
   • The right to rectification
     
     • You have the right to have inaccurate personal data about you corrected.
   • The right to erasure
     
     • In certain cases, you have the right to have all or some of your personal data deleted by us, for example if you withdraw your consent and we have no other legal basis to continue processing. To the extent that continued processing of your data is necessary, for example, to comply with our legal obligations or to establish, exercise or defend legal claims, we are not obliged to erase your personal data.
   • The right to limit processing to storage
     
     • In certain cases, you have the right to limit the processing of your personal data to storage only. In this case, we may only process the data with your consent or for the purpose of establishing, enforcing or defending a legal claim.
   • The right to data portability
     
     • In certain cases, you have the right to receive personal data that you have provided to us in a structured, commonly used and machine-readable format and have the right to transfer this data to another controller.
   • The right to object
     
     • You have the right at any time to object to our processing of your personal data for the purposes of direct marketing, including any profiling that may be carried out to target our direct marketing. You also have the right to object at any time, on grounds relating to your personal situation, to the processing of your personal data that we carry out based on our legitimate interests, as mentioned in points 3 and 4.
   • The right to withdraw consent
     
     • You have the right at any time to withdraw any consent you have given us to a particular processing of personal data.
   • The right to complain
     
     • You have the right to lodge a complaint with the Data Protection Authority at any time if you are unhappy with the way we process your personal data. You can find a complaint form and contact details at www.datatilsynet.dk

7. Deletion of personal data
   
   • Information collected about your use of the Website in accordance with section 3.1. is deleted when the cookie expires. 
   • Information collected in connection with your subscription to our newsletter, as described in section 3.3, will be deleted when your consent to the newsletter is withdrawn, unless we have another basis for processing the information. However, we may keep evidence of your consent for 2 years after we last sent you electronic marketing.
   • Information that we have collected in connection with your registration for and during your membership of our newsletter under section 3.5, we will automatically delete if you cancel your membership.
8. Security
   
   • We have implemented appropriate technical and organizational security measures against accidental or unlawful destruction, loss, alteration or impairment of personal data and against their unauthorized disclosure or misuse.
   • Only employees who have a genuine need to access your personal data in order to perform their job have access to it.

9. Versions
   
   • This is version 1 of the Contenera Privacy Policy dated 19 October 2022.
10. Questions and complaints

If you have any questions about this privacy policy or if you wish to complain about the way we process your personal data, please feel free to contact us:

Contenera
Olof Palmes Allé 40
8200 Aarhus N
Phone: +45 53 50 35 90
info@contenera.com

If your complaint is not resolved by us and you want to take the matter further, you can complain to the Danish Data Protection Authority:

Datatilsynet
Carl Jacobsens Vej 35
2500 Valby
Phone: 33 19 32 00
E-mail: dt@datatilsynet.dk